In August, enjoy 2 free months on Djaboo with the code: DJABOO26 → I'm taking advantage of it
CRM Comparison · France · 2026

Djaboo vs Freshsales: Sales CRM vs CRM + projects

You hesitate between Freshsales et Djaboo How to structure your business in 2026? Freshsales is solid for pure sales management. Djaboo goes further with a more unified approach: contacts, billing, Ongoingoperational support and monitoring in a single environment.

Sales CRM
Projects & Tickets
Accommodation in France
comparatif-crm.djaboo.com

Djaboo Unified View

1
Central tool
CRM
Sales
Ops
Projects
FV
Lead → quote → project
Same profile, same history, same team
Unified
RH
Native billing
Without adding a third-party tool
Included
TK
CRM-related support
Tickets with full customer context
Contextual
-3
Plug-in tools
100 %
Global vision
FR
Human support
CRM + projects
without stacking the stack
2026
updated comparison
Trusted by
Tcheel Florine Kap Success SCULD Cyber ​​vulnerability Vox Smartidoo 3D Emergency Tcheel Florine Kap Success SCULD
The criteria that really matter

How to compare Freshsales and Djaboo
without making a mistake

The right choice doesn't depend on the number of features displayed on a pricing page. It depends primarily on your actual sales cycle: acquisition, closing, execution, invoicing, support, and management.

📈
Complete cycle or not
Ask yourself if the tool only covers the sales pipeline or also post-signature, projects, tickets and invoicing.
(I.e.
Number of tools to add
Each external component adds cost, configuration, synchronizations to monitor, and more risk of scattered data.
🛡️
Hosting & Compliance
For many French SMEs, data localization, GDPR compliance, and access to French-language support are significant factors.
Adoption time
A good CRM shouldn't remain an internal project. It needs to be understood quickly, used quickly, and profitable quickly.
Freshsales in practice

that Freshsales well done
and where it stops

Freshsales is designed for sales teams who want to track their leads, opportunities, email sequences, and sales interactions in a clear interface.

The product is suitable if your needs remain focused solely on sales. Its limitations become apparent as soon as you want to add project management, timesheets, advanced support, or invoicing without incorporating other Freshworks components or third-party tools.

  • Pipeline, leads, scoring and sales automation
  • Native integrations with Freshdesk, Freshchat, Freshservice and Freshmarketer
  • Interesting AI features at advanced levels
  • Less suitable if you're looking for a truly all-in-one platform
Freshsales, commercial pipeline
Lead
Nova Agency
Incoming MQL
New
BTP Horizon
Request a demo
Deal
HR+ Consulting
12 000€
Revival
Volta Studio
8 400€
Won
Martin Carpentry
Sign
Client
Helios Group
Sign
CRM
Sales
IA
Advanced plans
Suite
Separate modules
Djaboo in everyday life

that Djaboo change
for an SME

Djaboo starts from a simpler principle: avoiding the accumulation of tools. Sales, operations, and administration work in the same environment with the same customer data.

For an SME that wants to reduce its stack, save time and keep a clear vision, the difference quickly becomes concrete: fewer exports, less double entry, fewer breaks between sale and execution.

  • Pipeline, quotes, projects, tickets and invoicing all in one tool
  • Complete customer view from the first interaction
  • Human support in French and data hosted in France
  • Granular permissions by team or by role
Djaboo, 360° customer view
AV
Volta Agency
Active client · Project in progress · Invoices tracked
Account health92
Quote signed, then project launched automatically
Today
Invoice sent from the customer file
Here
!
Support ticket processed with visible sales history
2 days ago
Before after

Three situations where Djaboo
gains ground

🧩
The agency that juggled between 4 tools
Before: Freshsales, Trello, Pennylane, Zendesk. After: a single environment for the pipeline, the quote, projects and support.
📊
The leader who wanted reliable figures
Le reporting, the provisional and project profitability becomes readable without manual recompilation.
🎯
The support team finally responds with context
Each ticket is based on the contact record, sales, projects, and the activity notesResult: fewer back-and-forths and a more accurate response.
Start-up

Migrate from Freshsales to Djaboo
without blocking activity

For a team of 5 to 20 people, the switchover remains manageable. The idea is not to redo everything at once, but to import the necessary data and then activate the modules at the appropriate pace.

  • Import contacts, accounts and sales history
  • Gradual activation of the pipeline, quotes, projects and invoicing
  • Customizing workflows without a developer
  • Onboarding with support in French
See how onboarding works →
Migration route
1. Import & configuration
2. Activation of useful modules
3. Automation & Adoption
1-3 weeks
Migration
0 codes
Configuration
FR
Support
Gentle comparison

So, Freshsales ou Djaboo ?

Freshsales remains a viable option if you're primarily looking for a sales CRM and are comfortable with a multi-product ecosystem. Djaboo takes the lead as soon as you want to connect sales, execution, and administration without combining multiple subscriptions.

Choose Freshsales if…

  • Your needs remain focused on leads, deals, and email sequences.
  • You are already equipped within the Freshworks ecosystem.
  • You agree to supplement with other tools as needed.

Choose Djaboo if…

  • You also want to manage the Ongoingbilling and support
  • Are you looking for a tool that is easier to maintain over time?
  • You want a French CRM with data hosted in France
Djaboo prices

Start for free,
evolve according to your needs

Unlike a modular suite approach, Djaboo allows you to move forward with a more transparent pricing structure.

Starter
€0/ month
To discover Djaboo and get started without friction.
  • Basic CRM
  • Contacts and pipeline
  • Start without a credit card
Start
Pro
The most chosen
€29/ month
For very small and small businesses that want to centralize sales, execution and management.
  • CRM + quotes + invoicing
  • Projects, tasks and support
  • Automation and reporting
Try the Pro offer
Company
Quote only
For structures with advanced needs, multi-teams or specific deployments.
  • Dedicated support
  • Advanced settings
  • Multi-entity organization
Talk to an expert
FAQ, Your questions, our answers

FAQ, Your questions
our answers

Is Freshsales available in French?+
Yes, the interface is available in French. However, for support or complex issues, the experience often remains more international than local. For a French team that wants a local contact, this can be important.
Can Djaboo completely replace Freshsales?+
For many French SMEs, yes. Djaboo covers sales CRM, quotes, invoicing, projects, tickets, and management. If you're looking for a single tool for both pre-sales and post-sales, that's precisely its advantage.
What is the difference between Freshsales and the Freshsales Suite?+
Freshsales primarily covers the sales aspect. The Freshsales Suite adds complementary modules focused on acquisition and marketing. This broadens the scope, but without natively integrating project management, invoicing, or time tracking like Djaboo does.
Is my data safe with Djaboo?+
Yes. Djaboo highlights hosting in France, a simpler GDPR approach, and granular permissions by team or role. For organizations sensitive to compliance, this is a real reassurance.
How long does it take to migrate from Freshsales to Djaboo?+
In most cases, allow between one and three weeks for an SME: data import, configuration, workflow validation, and team onboarding. The idea is to proceed gradually, without any disruption to operations.
Do you want to see the difference for real?

Stop piling up tools.
Centralize your business with Djaboo.

Try a simpler approach to CRM, billing, projects and support in a single environment.

Free to start No bank card Data hosted in France 🇫🇷 Guaranteed data export

See also our other comparisons

Compare Djaboo to other solutions: Djaboo vs Bitrix24, Djaboo vs Perfex CRM, Djaboo vs noCRM, Djaboo vs Odoo. Find all our Djaboo vs. other tools comparisons.

5 / 5 - (562 votes)